Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from Maritza Delicias. By using our site or placing an order, you agree to these Terms.

1. Acceptance of Terms

You must be at least 18 years old or have parental/legal consent to use this site.

2. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payment methods accepted include credit/debit cards or other payment services we support.

  • You agree that you are responsible for all charges incurred under your account.

3. Pricing & Taxes

  • Prices are shown in USD (or as applicable) and include applicable taxes.

  • Shipping costs, if any, will be displayed before checkout.

4. Shipping & Delivery

  • We require Signature Confirmation on all packages to ensure delivery to the address you provided.

  • You are responsible for giving a valid, deliverable address.

  • We are not responsible for stolen or missing packages once they are marked as delivered.

  • Delays due to customs, carrier issues, or force majeure are not our liability.

5. All Sales Are Final / No Returns

  • No returns or exchanges will be accepted. Every purchase is final.

  • Because you freely choose to purchase, carefully review your order before placing it.

  • We do not accept returns for items that are unused, used, or damaged simply due to change of mind.

6. Defective or Damaged Items

  • If your item arrives defective or damaged, contact us within 7 days of delivery with photographic evidence.

  • We may, at our discretion, offer a replacement or store credit for defective items.

  • We will not accept claims outside of the 7-day window.

7. Intellectual Property

All content on the site (text, images, logos) is our property or licensed to us. You may not copy, reproduce, or use without permission.

8. Limitation of Liability

To the fullest extent allowed by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or purchase.

9. Governing Law & Disputes

These Terms are governed by the laws of the state (you choose the state) without regard to conflict of law principles. Disputes shall be resolved in competent courts in that state.

10. Changes to Terms

We may revise these Terms at any time. The date of “last update” will be posted. Continued use constitutes acceptance.

 

 

Return & Refund Policy

Important: As per your instructions, the policy below states that no returns are accepted and all sales are final.

Returns Policy: No Returns / All Sales Final

  1. No Returns / No Exchanges
    We do not accept returns or exchanges under any circumstances. All purchases are final.

  2. Defective or Damaged Items (Exception Only)
    If an item arrives defective or damaged, you must notify us within 7 days of delivery and provide photos or evidence of the defect or damage.
    After verification, we may at our discretion issue a replacement or store credit. We are not obligated to refund the purchase price.

  3. Signature Confirmation & Delivery Risk

    • We require Signature Confirmation on all packages to guarantee delivery to the address you provided.

    • Once a package is signed for (delivered), we are not responsible for packages that go missing, are stolen, or delivered to the wrong place if the address was correct.

  4. Non-returnable Items
    Items such as perishable goods (food, etc.), gift cards, digital products, and similarly sensitive or used products are considered non-returnable (though in this policy, no returns are accepted anyway).

  5. How to Report Damage/Defects

    • Contact us via email (admin@maritzadelicias.com) with your order number and photos showing the damage or defect.

    • We will review and make a determination, typically within a certain number of business days.

    • If approved, we may send a replacement or issue store credit.

  6. Shipping Costs & Liability

    • You are responsible for cost of shipping in the unlikely event we authorize return or exchange for a defect.

    • We’re not responsible for shipping costs for packages you return (unless expressly agreed).

    • We recommend using a tracked shipping method or purchasing shipping insurance—since once you send a package, we cannot guarantee we will receive it.

 

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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